Automobile dealers are the bridge between automobile
manufacturers and consumers. Car dealers are primarily engaged in retailing new
cars, sport utility vehicles, passenger cars and cargo vans. New car dealers
employ 9 out of 10 workers in the automobile industry. Along with vehicle
sales, car dealers provide and perform other activities such as repair
services, selling used cars and selling replacement parts and accessories.
Large dealers are a one-stop shop for customers who wish to buy, finance, and
service their vehicle. Used car dealers specialize in used vehicle sales and
account for 1 out of 10 jobs in the industry.
Sales of new cars, trucks, and vans tend to depend upon
changing consumer tastes and the price of fuel. The popularity of the
manufacturer’s vehicle model and the intensity of competition with other
dealers play a vital role in the sale of a car. Consumers are also highly
sensitive to the cost of financing. Automotive dealers are more likely to offer
generous incentives, rebates, and financing deals during sluggish periods to
maintain high sales volumes and to reduce stocks.
According to the National Automobile Dealers Association,
new vehicle sales account for more than half of the total sales proceeds at
contracted new Car and new Truck dealers. These
sales generate additional revenue in other departments of the dealerships. By
putting new vehicles on the road, dealers count on after-market additions,
repairs, and service for added revenue.
Leasing a car or truck is one financing option for
consumers. Leasing services have grown in recent years to accommodate changing
consumer-purchasing behavior. As vehicles have become more expensive, growing
numbers of consumers are unable or reluctant to make a long-term investment in
a new car or truck purchase. Car dealers are a key resource for manufacturers
who use them to establish brands and motivate customers to purchase their
automobiles.

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